FAQs


Frequently Asked Questions


Q: What does Realplay do?

A: Realplay delivers video of every swing, pitch, and catch that any player makes on a baseball or softball field. Our cameras capture every moment to help players improve, share their highlights with anybody, and hold on to memories.


Q: Where does Realplay operate?

A: Realplay operates at many different baseball and software tournaments, games, and events across the country. For a full list of events/games Realplay will be operating at in 2021, please visit https://www.realplay.us/events (webpage temporarily under maintenance).


Q: How can I sign up for Realplay?

A: To sign up for Realplay, please visit https://app.realplay.us/register/org/.


Q: There are clips on my profile that need attention (cropping is off, starts/ends too late/early, incorrect player, etc.)

A: Please send a Chat or Email through our Help Beacon in order to create a ticket and have a member of the Realplay Team reach out ASAP with a solution.


Q: I purchased a Content Pack but cannot view my video

A: Please send a Chat or Email through our Help Beacon in order to create a ticket and have a member of the Realplay Team reach out ASAP with a solution.